Terms and Conditions

1. About these terms

These terms and conditions are an agreement between you and Bloggity Inc., which operates SocialNext ("SocialNext," "we," "us" or "our").

They apply to every SocialNext event, including SocialWest, SocialEast, SocialPacific, SocialNext Nonprofit, SocialNext Toronto, SocialNext Vancouver, FullCircle, and any other event SocialNext organizes. They also apply to any reception, workshop, social gathering, online space or other activity associated with a SocialNext event (together, an "Event").

These terms apply to everyone who buys a ticket or attends an Event, including attendees, speakers, sponsors, exhibitors, volunteers and guests. If you buy tickets for other people, you are responsible for making sure they have read and agree to these terms.

You must confirm that you have read and agree to these terms before completing your purchase. Please read them carefully, and confirm the Event's name, date, time and location before you buy.

2. Tickets, transfers and refunds

Refunds. Ticket purchases are non-refundable, except as set out in section 3 (Event changes, postponement and cancellation) or where required by law. We do not issue refunds if you change your plans, cannot attend, or do not show up.

Transfers. You may transfer your ticket to another person at no charge by emailing info@socialnext.ca with the new attendee's name and email address at least 10 days before the Event. The new attendee must agree to these terms. Transfers requested after that deadline are at our discretion.

Resale. Tickets may not be resold for more than the price paid. We may cancel, without refund, any ticket that has been resold in breach of this section or obtained by fraud.

Admission. Your ticket admits one person to the parts of the Event included in your ticket type. You may need to show photo ID matching the name on your ticket. Badges are not transferable once issued, and must be worn and visible at all times at the Event.

3. Event changes, postponement and cancellation

Program changes. We may change the Event's agenda, speakers, session times, format or venue (within the same city). These changes do not entitle you to a refund. We will make reasonable efforts to tell ticket holders about significant changes in advance.

Postponement. If we postpone an Event, including for reasons beyond our control such as severe weather, public health orders, or venue safety or security issues, your ticket will remain valid for the new date and location. If you cannot attend, you may transfer your ticket under section 2 or receive a credit of the full ticket price toward a future SocialNext event.

You are entitled to a full refund of the ticket price only if:

1. the new date is more than 30 days after the original date; or

2. the new venue is more than 30 km from the original venue.

To request a refund, email info@socialnext.ca within 15 days of our postponement announcement. Refunds are issued to the original purchaser using the original payment method.

Cancellation. If we cancel an Event and do not reschedule it, we will refund the full ticket price to the original purchaser within 45 days, using the original payment method.

Our liability for changes. Our responsibility for any postponement or cancellation is limited to the options above. We are not responsible for travel, accommodation or other costs you incur. We recommend buying refundable travel or travel insurance.

4. Code of Conduct

SocialNext is committed to a respectful, harassment-free experience for everyone. This Code of Conduct applies to everyone at an Event, including attendees, speakers, sponsors, exhibitors, volunteers and staff, in person and in any online space associated with the Event (event apps, chat channels and event hashtags).

No harassment or discrimination. We do not tolerate harassment or discrimination of any kind, including on the basis of gender, gender identity or expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, national origin, religion or any other ground protected by human rights law. Harassment includes:

• offensive or demeaning comments, jokes or images;

• unwelcome physical contact or sexual attention;

• intimidation, threats, stalking or following;

• photographing or recording someone who has asked you not to;

• sustained disruption of talks or other activities.

No disruptive behaviour. You must follow reasonable rules and instructions from SocialNext staff, venue staff and public authorities. Disruptive, unsafe or unlawful behaviour is not allowed.

Reporting. If you experience or witness a breach of this Code of Conduct, please tell a member of SocialNext staff right away, or contact us at info@socialnext.ca. We will treat reports as confidentially as possible and will not tolerate retaliation against anyone who makes a report in good faith. In an emergency, call 911.

Enforcement. If we determine that someone has breached this Code of Conduct, we may take any action we consider appropriate. This includes a warning, removal from the Event and any associated activities without a refund, and refusal of admission to future SocialNext events.

5. Health and safety

You agree to follow all health and safety rules in effect at the Event, including public health measures, venue rules and instructions from staff.

Communicable illness. Please do not attend if you have symptoms of a communicable illness, have tested positive for one, or are required by public health authorities to isolate. In that case, you may transfer your ticket under section 2.

Any public place where people gather carries a risk of exposure to communicable illnesses, including COVID-19 and influenza. SocialNext cannot guarantee that you will not be exposed. By attending, you voluntarily accept that risk, to the extent permitted by law.

6. Photography, video and recording

Our photos and video. SocialNext and its photographers and videographers take photos and video at Events. We may use them in our promotional materials, advertising, website and social media, without payment to you. By attending, you consent to this use.

Recording by attendees. You may take photos for personal, non-commercial use. You may not record audio or video of sessions, or share slides or session content publicly, without the speaker's and SocialNext's permission. Please respect other attendees who ask not to be photographed.

Session content. Speakers own their presentations and materials. Any session recordings made by SocialNext belong to SocialNext.

7. Privacy and communications

Your information. We collect the information you provide when you buy a ticket or register, such as your name, email address, organization and job title. We use it to process your purchase, run the Event and communicate with you about it. Our Privacy Policy explains how we collect, use and protect your information.

Sponsors. We do not sell or share your contact information with sponsors or exhibitors without your consent. If you allow a sponsor or exhibitor to scan your badge, or give them your information directly, they will receive your contact details, and their own privacy policies will apply.

Event emails. By buying a ticket, you agree that we may email you about the Event you registered for, including confirmations, schedules and important updates. We will send you marketing emails about other SocialNext events only if you consent, and every marketing email will include a way to unsubscribe.

8. Age, alcohol and accessibility

Age. Attendees must be at least 18 years old, unless we approve otherwise in advance. Anyone under 18 who we approve to attend must have written consent from a parent or guardian and be accompanied by an adult.

Alcohol. Where alcohol is served, it is served only to people of legal drinking age in the province where the Event takes place. Venue and serving staff may ask for ID and may refuse service to anyone. Please drink responsibly.

Accessibility. We aim to make our Events accessible to everyone. If you need accommodation to participate, please email info@socialnext.ca at least 15 days before the Event, and we will work with you and the venue to meet your needs.

9. Assumption of risk and limitation of liability

Assumption of risk. You attend the Event and any associated activities voluntarily and at your own risk, including the risk of personal injury, illness, and loss of or damage to property.

Personal property. You are responsible for your personal belongings. SocialNext is not responsible for any loss, theft of or damage to personal property, including property left in coat checks or unattended, at an Event.

Limitation of liability. To the maximum extent permitted by law, Bloggity Inc. and its directors, officers, employees, contractors and volunteers are not liable for any personal injury, illness, loss or damage arising from your attendance at an Event or any associated activity, including loss or damage caused by their negligence. Where liability cannot be excluded, our total liability to you is limited to the price you paid for your ticket.

Nothing in these terms limits any rights you have under consumer protection law that cannot be waived or limited by agreement.

10. General

Changes to these terms. We may update these terms from time to time. The version in effect when you bought your ticket applies to your purchase, except that we may update the Code of Conduct and health and safety rules at any time to keep Events safe.

Governing law. These terms are governed by the laws of Alberta and the federal laws of Canada that apply there. This does not affect any rights you have under the consumer protection laws of the province where you live.

Severability. If any part of these terms is found to be invalid or unenforceable, the rest of these terms will remain in effect.

Entire agreement. These terms, together with our Privacy Policy and any ticket-specific conditions shown at purchase, are the entire agreement between you and SocialNext about your attendance.

Contact. Questions about these terms can be sent to info@socialnext.ca.

Last updated: November 11, 2026