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Session

Market Research: The Neglected Step Child of The Marketing Mix.

Oliver Osborne
Principal · Oh Cool: Consulting
Oh Cool: Consulting
Oliver Osborne
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Let’s be honest. Everyone wants to jump straight to the sexy stuff. The branding, the clever ad creative, the aesthetic IG grid. But skipping the research phase to get to the tactics is like trying to build a luxury hotel on top of a swamp. It’s going to sink, and it might cost you a fortune. Most teams screw up their strategy right out of the gate because they fail to properly diagnose the market. They rely on internal opinions. They sit in a boardroom and guess. And as a result, they end up optimizing their entire budget for completely the wrong things. Here is the uncomfortable truth: You are not your customer. Getting crystal clear on your market isn't just a dry academic exercise—it is the ultimate budget hack. When you actually understand what your target segment cares about (and just as importantly, what they don't give a monkeys about), everything else falls into place. And best of all, it gives you ultimate leverage in the boardroom. Where Research Helps You Win (case studies): - Advocating for your ideas in the board room - Reducing decision-making friction - Clarity on funnel bottlenecks (where to spend your hard-earned budget) - Minimum Viable Market Research (a B2B approach) - From insights to operational excellence

About Oliver Osborne

A seasoned campaigner with over twenty-four years in leadership roles, in twelve countries, across three continents, with rich experience at the helm as a founder, director, and investor. He have worked with multinational brands such as W-Hotels, Hyatt Regency, Samsung, Ultra Music Festival, Red Bull, So Sofitel, FiiT, Absolut Vodka, and many more. He have also helped many early to mid-stage companies with their marketing operations. He have delivered results in numerous sectors, for both public and private companies, and even non-profits. The core challenges around building a world-class marketing team are much the same whichever industry you are in. His experience in operational roles leading and scaling businesses enables him to diagnose and address Marketing and Growth challenges at the organisational level, across siloes and disciplines.

Market Research: The Neglected Step Child of The Marketing Mix. — Oliver Osborne